OUT in Costa Rica Privacy Policy

Last updated: November 13, 2025

At OUT in Costa Rica, we believe trust is the foundation of every meaningful connection. Whether you’re exploring travel options, browsing LGBTQIA+ businesses, or reaching out for relocation support, your privacy matters deeply to us.

This Privacy Policy explains what information we collect, how we use it, and how we protect it — all in clear, human language.

1. Information We Collect

We collect information in the following ways:

Information you provide

When you complete a form, join a mailing list, request travel or relocation support, submit a business listing, or contact us, you may provide:

Name
Email address
Phone number or WhatsApp
Country of residence
Travel or relocation preferences
Business information for directory listings
Any additional information you choose to share

Automatic data

When you browse our site, we may automatically collect:

IP address
Device information
Pages viewed
Cookies and tracking data (via tools like Wix Analytics, Google Analytics, etc.)

This helps us understand usage trends and improve your experience.

2. How We Use Your Information

We use your information to:

Provide travel, concierge, or relocation support
Match you with LGBTQIA+-owned or inclusive businesses
Respond to inquiries
Improve website functionality and user experience
Send updates or communications (only with consent)
Verify businesses for our directory or partnerships
Prevent fraud or misuse of services

We never sell your personal data. Ever.

3. Sharing Your Information

We may share your information with:

Trusted partners (e.g., LGBTQIA+-owned hotels, tour companies, real estate agents, immigration specialists) but only for the purpose of fulfilling your request
Service providers like Wix, email providers, or analytics tools
Legal authorities if required by law or to protect our users and platform

We do not share information without purpose, consent, or necessity.

4. Cookies & Tracking

We use cookies to:

Understand visitor behavior
Improve website design and performance
Personalize content
Measure marketing effectiveness

You can disable cookies anytime through your browser settings.

5. Data Storage & Security

Your information is stored securely using Wix’s encrypted servers and standard industry-level protections.

While no online platform is 100% hack-proof, we take reasonable steps to safeguard your data.

6. Your Rights

Depending on your location, you may have the right to:

Access your data
Correct or update your data
Request deletion
Withdraw consent
Request a copy of your information

To exercise any of these rights, email us at: info@OutInCostaRica.com

7. Third-Party Links

Our site may include links to external websites. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this policy from time to time. Updates will be posted here with a revised date.

9. Contact Us

If you have questions or concerns about your privacy, reach out anytime:
📧 info@OutInCostaRica.com